Benin MPs annoyed over poor quality of mobile phone services
In Benin, members of parliament have frown on the poor quality of mobile phone services being provided by GSM companies in the country.
WADR’s Cotonou Correspondent Elouge Aiddao reports that in certain area, one has to climb a tree to be able to make a mobile phone call.
Now, Beninese lawmakers are alarmed over the situation and a their parliamentary session this week, they wanted to know the origins of the inconveniences the consumers of GSM services are undergoing and if the cell phone operators really respect the conditions of sale.
The lawmakers also wanted to know whether there were any penalties in case of breach of contract.
The non existence of penalties and the consumers living daily through inconveniences due to faulty GSM services triggered of wave of angry reactions from the MPs.
At the end of the meeting, the MPs called on the government and the Telephone Regulation Authorities to be more cautious and show respect for their customers improve the quality of their services.